Expert Consulting Solutions

 Chris Dunning brings over 12 years of progressive leadership experience at Navy Federal, with a strong focus on system optimization, cross-functional alignment, and scalable program execution. Currently serving as Assistant Manager of Training & Development for Real Estate & Lending, he directly leads four supervisors and a web developer, overseeing a diverse team of multimedia designers, trainers, instructional designers, and documentation specialists. His organization operates at the intersection of strategy, technology, data, and user experience, delivering enterprise-level solutions that support business growth. Additionally, he brings deep expertise in fraud operations, having been an early subject matter expert, where he trained others, led initiatives, and helped shape the end-to-end fraud experience, balancing risk mitigation with empathy and member trust. Known for blending leadership with technical acumen, Chris has developed advanced Power BI dashboards, optimized workflows and server environments, automated knowledge management through SharePoint, and contributed to enterprise frameworks that drive consistency. As a Certified Scrum Master, he leverages Agile tools like Azure DevOps and Asana to lead complex projects and foster collaboration across teams.